Delete your account and data
You can remove Civil Field Photos and all data it has stored at any time. Most of your data lives on your device, so deletion is fast and complete.
What gets deleted
- All projects, photos, annotations, watermarks, and GPS overlays stored locally by the app.
- App preferences and settings saved on your device.
- Any diagnostic identifiers tied to your install (cleared automatically when the app is removed).
What is retained, and for how long
- Subscription and purchase records held by Apple or Google (not by Denison Systems) are retained by those platforms under their own policies. We do not control or have access to your payment details.
- Support emails you have sent us are retained for up to 24 months for support history and legal recordkeeping, then deleted. You can request earlier deletion using the form below.
- Anonymous, aggregated analytics (e.g. crash counts, feature usage totals) cannot be tied back to an individual user and are not deleted on request.
Option 1 — Delete from your device
The fastest option. No request needed.
iPhone / iPad
Touch and hold the Civil Field Photos app icon, tap Remove App, then Delete App. This permanently erases all projects, photos, and settings stored by the app on your device.
Android
Touch and hold the Civil Field Photos app icon, tap Uninstall, then OK. Or open Settings → Apps → Civil Field Photos → Uninstall. This permanently erases all projects, photos, and settings stored by the app on your device.
To also cancel any active subscription, manage it from Settings → [your name] → Subscriptions on iOS, or Play Store → Profile → Payments & subscriptions on Android.
Option 2 — Email us a deletion request
Use this if you also want us to delete any support history or records tied to your email address.
We respond to deletion requests within 30 days. If you prefer to compose your own message, send it to support@civilfieldphotos.com with the subject line "Account & Data Deletion Request."
Your rights
Depending on where you live, you may have additional rights under the GDPR, UK GDPR, CCPA/CPRA, or other privacy laws — including the right to access, correct, or port your data. See our Privacy Policy for details, or email us at support@civilfieldphotos.com.