Civil Field Photos
Support

How can we help?

We're a small team and we read every message. Most replies go out within one business day.

Email us

The fastest way to reach support.

support@civilfieldphotos.com

Frequently asked questions

How do I export photos?

Open the project, tap Export, and choose PDF or ZIP. The export includes all photos with their overlays, GPS data, and any watermarks you've configured.

Where are my photos stored?

Photos are stored locally on your device. We do not upload them to any server. If you uninstall the app or change phones without exporting, the photos cannot be recovered.

How does the subscription work?

Civil Field Photos is free to try. A subscription unlocks unlimited projects, advanced overlays, and PDF export. Subscriptions are billed through your Apple ID or Google Play account and can be cancelled at any time from your device's subscription settings.

Can I use the app offline?

Yes. GPS capture works offline because location comes from your device's sensors. Street-address lookup uses native Apple or Google location services when available, so addresses may require network access.

How do I delete my data?

All app data is stored on your device. To delete everything, uninstall the app. Subscription records held by Apple or Google can be managed in your device's account settings.

I found a bug or have a feature request

We'd love to hear it. Email us at support@civilfieldphotos.com with as much detail as possible — device model, iOS/Android version, and steps to reproduce the issue if applicable.